Tuesday 25 November 2014

How Doctors Can Retain their Patients

Today, it is a common scenario that most of the patients want their doctors to give them personal attention. In the absence of this requirement or if the patient feels that his doctor is not supporting him well enough, he simply moves on to some other doctor as referred by his friends, relatives or colleagues. This creates a lot of problems for doctors as well as the patients as they are unable to maintain a harmonious relationship and consistent change leave their treatment in half way.


As professionals, it is the duty of the doctors to ensure that their patients get the best treatment. However, the requirement from the perspective of a patient is more than this. Patients prefer doctors who are friendly in nature and share a laugh with them. This bridges the gap between them and they are more open in sharing their personal complications. For an instance, when a patient enters the doctor’s chamber and greets him, a warm welcome with a smile is more effective than just asking the patient to have a seat in a formal tone. A doctor’s time is no doubt precious, but in the meantime, if he is able to spare a minute and make the conversation a little informal by asking the patient about his likes and dislikes or cracking a joke, the patient feels far more satisfied and confident about the doctor.

Another area to focus upon is the ambiance of the clinic. Modern day clinics are well equipped with comfortable seating arrangements, televisions, air conditioning and water drinking facility. The patients should feel that they have come to a good doctor as everything looks hygienic and neat. An addition to all these developments has been the printed prescription software that assists the doctors in referring medicines to their patients. For long it has been known that reading doctor’s handwriting is a tough nut to crack and presence of printed prescription makes it easier for the patients to know about their medicines. The mantra for a successful doctor is to offer quality service with a blend of friendly atmosphere and comfort to his patients.

No comments:

Post a Comment